For the costs involved with the organization of our expeditions we have strict payment and refund policies. We also advice guests to purchase travel insurance as our terms and conditions are strict. Please familiarize yourself with our cancellation and refund policies prior to booking a program with us.
Cancellations and Refunds
All voyages start and finish on the specified dates and have been offered as a complete package. There are no refunds, partial or full for any of the following reasons.
- Late arrival or early departure for any reason
- Sickness or injury
Deposits are non-refundable. If you need to cancel your trip after having paid the deposit or balance the following options are available:
- Your voyage is transferable to another person. If you find a person to take your spot we will credit any payments you have already made to the balance owed on the seat. It is between yourself and the person replacing you to sort out payments/reimbursements between each other.
Cancellations must be made by email. If a cancellation is received 95 days or less, prior to start of confirmed voyage then entire trip price is owed and not refundable. Vera Expeditions reserves the right to cancel any voyage anytime. Should this occur a full refund of payments, including deposit, will occur.
Arriving late or leaving an Expedition in progress, for any reason whatsoever, will not result in a refund, and no refunds will be made for any unused portions of an Expedition. Vera Expeditions reserves the right to cancel any Expedition because of inadequate enrollment that makes the Expedition economically infeasible to operate or because of good-faith concerns with respect to the safety, health, or welfare of the participants. If an Expedition is canceled prior to departure, Vera Expeditions will provide the participants with a full refund; except in the event the cancellation is due to a significant event that makes it infeasible or unsafe to operate the Expedition as planned, in which case Vera Expeditions will provide the participants with a credit toward a future Expedition equivalent to the amount paid.
If Vera Expeditions cancels the Expedition in progress, the participants will receive a prorated refund based on the number of days not completed on the Expedition. If a participant elects to leave an Expedition in progress of their own volition, the participant will not receive any type of refund. If Vera Expeditions cancels the Expedition in progress and the participant elects not to immediately return to his/her original point of departure for the Expedition, or if the participant elects to leave an Expedition in progress of their own volition, the participant acknowledges and agrees that (i) the participant shall be solely responsible for his/her travel plans once he/she departs the Expedition, (ii) neither Vera Expeditions nor the Tour Operator shall have any responsibility for or control over the participant’s safety or activities once he/she departs the Expedition, and (iii) the participant releases and holds harmless the Released Parties and the Tour Operator, from any and all costs, liability, loss, damage, injury, or death that may arise out of the participant’s decision to not return to his/her original point of departure from the cancelled Expedition in progress. Except as outlined above when Vera Expeditions cancels an Expedition, the Released Parties and the Tour Operator have no responsibility for any expenses, including any non-refundable expenses, incurred by the participants in preparing for a cancelled Expedition or for any additional arrangements should the participants embark prior to the scheduled group departure date.
Deposits, Registration and Payment
Guests should familiarize themselves with the booking process on this website. This will ensure that you pick the best package for your needs and that you a have a full understanding of what the sailing adventures entail.
Please contact us by email to reserve a space on one of our adventures. A non-refundable deposit and a completed registration form are required within one week of the reservation date to confirm your reservation.
The deposit is 33% of your total package price. The exact amount will be calculated and sent back to the guest in the reply to his initial booking request.
To secure your space, final payment is required 95 days prior to commencement of your voyage. If booking less than 95 days prior to start of voyage full payment is due to confirm and secure the space.
Each guest will be required to sign a Release from Liability, waiver of claims assumptions of risks and indemnity agreement. By signing this agreement/waiver you are giving up certain legal rights.
We recommend that each guest purchases trip or holiday cancellation insurance in addition to medical, personal and travel insurance. This insurance should cover emergency helicopter evacuation.
Trip Cancellation and Medical Insurance
For your peace of mind and to avoid any financial hardships should the unexpected occur we advise our guests to have trip cancellation and medical insurance.