For the costs involved with the organization of our expeditions we have strict payment and refund policies. We also advice guests to purchase travel insurance as our terms and conditions are strict. Please familiarize yourself with our cancellation and refund policies prior to booking a program with us.
All voyages start and finish on the specified dates and have been offered as a complete package. There are no refunds, partial or full for any of the following reasons.
- Late arrival or early departure for any reason
- Sickness or injury
Deposits are non-refundable. If you need to cancel your trip after having paid the deposit or balance the following options are available:
- Your voyage is transferable to another person. If you find a person to take your spot we will credit any payments you have already made to the balance owed on the seat. It is between yourself and the person replacing you to sort out payments/reimbursements between each other.
Cancellations must be made by email. If a cancellation is received 95 days or less, prior to start of confirmed voyage then entire trip price is owed and not refundable. Vera Expeditions reserves the right to cancel any voyage anytime. Should this occur a full refund of payments, including deposit, less 3% administration fee will occur.
No refunds will occur (completely or in part) for unused days within the voyage due to late arrival or early departure. There are occasions where we are not able sail due to weather, a mechanical breakdown, conditions, or an unforeseen emergency. In those events we are not responsible for any refunds.
Deposits, Registration and Payment
Guests should familiarize themselves with the booking process on this website. This will ensure that you pick the best package for your needs and that you a have a full understanding of what the sailing adventures entail.
Please contact us by email to reserve a space on one of our adventures. A non-refundable deposit and a completed registration form are required within one week of the reservation date to confirm your reservation.
The deposit is 33% of your total package price. The exact amount will be calculated and sent back to the guest in the reply to his initial booking request.
To secure your space, final payment is required 95 days prior to commencement of your voyage. If booking less than 95 days prior to start of voyage full payment is due to confirm and secure the space.
Each guest will be required to sign a Release from Liability, waiver of claims assumptions of risks and indemnity agreement. By signing this agreement/waiver you are giving up certain legal rights.
We recommend that each guest purchases trip or holiday cancellation insurance in addition to medical, personal and travel insurance. This insurance should cover emergency helicopter evacuation.
Trip Cancellation and Medical Insurance
For your peace of mind and to avoid any financial hardships should the unexpected occur we advise our guests to have trip cancellation and medical insurance.